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Thread: Help....

  1. #1
    Join Date
    Dec 2011
    Posts
    1

    Default Help....

    Hello just set up my account with you and i am rely struggling, for a start it will not let me sign up to this forum with the email i set up my hosting reseller with telling me i have been banned! also i have had my ip blocked from the main site and am only able to access the forum and support


    Starting to make me worry and i haven't even managed to access my cPanel/ whm yet


    Is there any one out there that can offer me any help

    i am also unable to register my email to the support ticket system to submit this as a ticket and thats all the live support give me as a option



    Thank you a new Worried customer
    Last edited by admin; 12-10-2011 at 07:57 PM.

  2. #2
    Join Date
    Apr 2005
    Location
    College Station, TX
    Posts
    295

    Default

    Hello,
    Please email support[-@-]theprimehost.com and our staff will be happy to assist you. Please also include your accessing IP address.
    Visit our helpdesk for official support.

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